Returns & Exchanges
At Shop Now, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing